Find quick answers to your questions below...
Forms of Payment
• Do I need a PayPal account?
• How Can I Pay?
Conversions
• Can I get a K2 installed in any of your sabers?
• Can I get a Luxeon V installed into my FX saber?
• Can I get a Luxeon V LED in my saber?
• Can I just get a new blade if I want to change colors?
• Can I send you my FX saber and have you upgrade it to an Ultra FX?
• Can you convert “EL” sabers?
• Can you convert EL sabers like Parks?
• Can you convert my Force FX saber if my blade is broken, damaged or completely missing?
• Do you install mirrors in the tips of your sabers to help with the lighting?
• Do you use the Luxeon III in all of your sabers?
• How do color changing discs work?
• How much brighter is a Luxeon V over a Luxeon III?
• I've seen other vendors offering a PURPLE LED with their conversions. Why don't you guys offer it for yours?
• Is the silver with a color disc as bright as a normal single color?
• Once I place my order, can I cancel it?
• What are the differences between the stock/stock replacement FX blade and the Stunt blade?
• What if I have an empty FX hilt? Can you guys make it an UltraFX?
• What is your warranty and what does it cover?
• What's the brightest Luxeon III color?
• What's the brightest Luxeon V color?
• When I purchased my saber from you guys in 2005, it had a lifetime warranty on it. What happens now that your warranty has changed?
• Which sabers do you convert? (If you don't see your saber here -we do not offer a conversion for it)
• Why so few colors for Luxeon V?
• Will modifying my FX saber void the warranty from Master Replicas?
• Will my blade still grow and retract or have that “scrolling” effect?
• Will my saber keep its cool sound effects after the conversion?
Stunts
• Can I get a Luxeon V/K2 LED in my Stunt saber instead of a Luxeon III?
• Can I request any additional options for my Stunt saber?
• Does the Stunt saber come with sound? If not, can it?
• What are the differences between the stock/stock replacement FX blade and the Stunt blade?
• What kind of batteries does the Stunt saber require?
Customs
• Can I have you guys make a custom saber I have come up with?
• Can I order a custom saber I've previously seen on your site that you no longer offer?
• Can you guys add electronics to a saber I've picked up from someone else?
• What options can I have added/removed/altered with your custom sabers?
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• Single-Page Technical FAQ
• How do I contact you?