Ultra Sabers LLC
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Find quick answers to your questions below...
Custom Ultra Sabers
Can I have you guys make a custom saber I have come up with?
Can I order a custom saber I've previously seen on your site that you no longer offer?
Do all Ultra Sabers come with sound? Can I get sound in my Ultra Saber? What type of sound can I have in my Ultra Saber? Can I mail by saber back to have sound added?
Do you install mirrors in the tips of your sabers to help with the lighting?
Do you use the Seoul P4 and Luxeon Rebels in all of your sabers?
Does my saber come with a covertec wheel? Can I add a covertec wheel to my saber? Do you sell covertec clips?
How can I help keep my blade tip on my blade during duels and sparring?
How do color changing discs work?
How do I attached or remove the blade from my Ultra Saber?
How do I re-attached the tip that has fallen off my Ultra Sabers blade?
How do I remove the battery pack on my saber with sound? How do I charge the batteries on my saber with sound? How do I access the USB port on my soundboard?
How do I upload soundfonts onto my Obsidian soundboard or change the sensor settings?
Is the silver with a color disc as bright as a normal single color?
What is a blade plug?
What is a Recharge Port?
What is Quick Disconnect?
What is the RGB (Red, Green, Blue) blade color option?
What's the difference between the Blade types? What's the best blade type?
Forms of Payment
How Can I Pay?
Once I place my order, can I cancel it?
Can I just get a new blade if I want to change colors?
Can you convert “EL” sabers?
Can you convert EL sabers like Parks?
What are the differences between the stock/stock replacement FX blade and the Stunt blade?
What if I have an empty FX hilt? Can you guys make it an UltraFX?
Will modifying my FX saber void the warranty from Master Replicas?
Will my blade still grow and retract or have that “scrolling” effect?
Will my saber keep its cool sound effects after the conversion?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
Why didn't I get reward points for my order that has shipped?
How do I create an account?
How do I edit my account information?
I forgot my password.
When will my order ship?
How long will my order take to ship?
Do you ship to my country?
How much is my shipping?
When will my order ship and what are my shipping charges?
What is your warranty and what does it cover?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
How do I return my product?
When will my credit card be charged?
What is your return policy?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
How do I contact you?
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